Plumbing Riverhead, NY Solutions

 
 
 
 
  
 
 
 Paradise Plumbing
  
 120 Google reviews 
 
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 Posted on Google  
 
  
 
 
 Teresa Kohuth 
 
 
 
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It was a Saturday, the toilets wouldn't flush and sewage was backing up into the bathtub and shower. Dan was here within 2 hours to begin his troubleshooting process. Sadly, this house is so old, what should have been a quick fix turned into a 5 day job! Dan and Derek were determined to get to the crux of the problem even if it meant digging an 8 foot trench outside, drilling to replace a decrepit flange on one of the toilets, and replacing sewage lines that were old and disintegrating. Both Dan and Derrick were cordial and courteous at all times. They did a great job cleaning up their work area upon completion of the job and even rolled out some of that "Nu-Lawn" product before they left. 👍👍👍👍👍
  
 
  
 
 
 
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 Jason Saber 
 
 
 
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Dan was extremely responsive and fixed my water heater pressure relief valve quickly and efficiently. Great Plumber!
  
 
  
 
 
 
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 Donna Lee McGullam 
 
 
 
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Dan showed up when he said he'd be there. He held to the fair pricing he quoted. He did the job properly and neatly. He was available right away for a callback when something was in question and resolved it immediately. Everything is working great and when we need a plumber again, we'll be calling Dan. You should too!
  
 
  
 
 
 
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 robert wolfgram 
 
 
 
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He came out and fixed my problem within 15 minutes of me calling him. He had super fair pricing even on a call that was in the evening after normal work hours. I’d definitely hire him again!
  
 
  
 
 
 
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 Jillian Salerno (Jillian) 
 
 
 
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Where do I even begin. 0 stars if I could.

I called this man to determine the cause of a slow-draining tub. What followed was a masterclass in incompetence, dishonesty, and absolute audacity.

He ended up BOTH snaking the tub drain and replacing the trip lever - one of those probably wasn’t necessary. He should’ve done one. Tested it. Then if needed, done another, but he didn’t. Wanted to keep racking up a bill. Anyways…

While snaking the drain he broke a pipe in my basement. Now, I’ll acknowledge the pipe was corroded. What I will NOT acknowledge is that he never once warned me this was a possibility. Never even told me he was going to be snaking the drain. Zero heads up. Zero “hey, this pipe looks rough, just so you know.” Oh, and did he bother to turn off the water before doing work? No. So now I had a broken pipe AND a flooded basement. Fantastic.

He then tells me he can repair the pipe that he broke. Charges me $100 for that on top of the $575 he already charged me.

A pipe that, as I later found out, he replaced as cheaply as humanly possible — his words, not mine — he said he went “the cheap route” after I called him back.

Why did I call him back? Because a pipe - that wasn’t leaking when I originally called - was now leaking when draining the tub.

His solution on the second time around? I’d need a whole new trip lever assembly. More money. More work. More of my time and sanity.

He left. The pipe? Still leaking….

I called a real plumber.

That plumber was here five minutes. FIVE. MINUTES. You know what the problem was? The pipe the first guy installed was put in twisted so he straightened it out, wrapped some Teflon tape, done. Leak gone. No new parts. No hundreds of dollars. Five minutes.

I paid a second plumber to come out for something I should have never had to spend because the first one couldn’t be bothered to do the job right — or honestly, or safely — the first time.

And both times this man showed up to my home, he smelled like cannabis. Both times.

Do not call this man. Do not let him in your house. Do not give him your money. The glowing reviews on here cannot be real — I refuse to believe it. This was one of the most frustrating, expensive, and completely avoidable experiences I’ve ever had as a homeowner. Unreliable. Dishonest. Dangerous. And absolutely not worth a single cent.
  
 
  
 
 
 
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 Darling Restrepo 
 
 
 
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Dan was great. He was available the same day and very responsive. Resolved our backyard water spigot issue in less than 30 min. He will be our go-to plumber from now.
  
 
  
 
 
 
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 Laura Hoehlein 
 
 
 
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I would definitely recommend Dan Chester owner of paradise plumbing. . He came exactly when he said he would and within an hour my problem  with my kitchen drain was fixed and working great. He explained what he was doing and his price was upfront and reasonable. He was a very nice young man. Call him if you need a plumber!!
  
 
  
 
 
 
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 Jillian Santoro 
 
 
 
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The guys from Paradise Plumbing are fantastic! I worried I wouldn’t find someone to help me out with a broken toilet at that hour of the night. They were the first ones I called based on reviews, and they delivered! They were there in a couple of hours with a new toilet, ready to go! Would definitely recommend!
  
 
  
 
 
 
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 Nevaeh Dunlap 
 
 
 
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Dan and Eric are amazing!! We had a leak for YEARS. Tried many times to fix it.
They came in and fixed it so quickly. Me and my family are so beyond thankful!!
  
 
  
 
 
 
   
 
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